Responsible Gaming
Your wellbeing is our priority
Our Commitment to You
At Social Casino UK, we are committed to promoting safe, responsible gaming. Our platform is designed purely for entertainment and social interaction, and we take the wellbeing of our users seriously.
We believe that gaming should remain fun, enjoyable, and within healthy limits. This page provides information about responsible gaming practices, support resources, and tools to help you maintain control.
Understanding Social Casino Gaming
It's important to understand what makes our platform different:
- Entertainment Only: We offer no real money gaming or winnings
- Social Focus: Our priority is community building and social interaction
- Free Access: All games and features are provided at no cost
- Virtual Experience: All progress and achievements remain virtual
- Responsible Design: Built with player wellbeing in mind
Signs of Healthy vs. Problematic Gaming
✓ Healthy Gaming
- Gaming fits naturally into your schedule
- You maintain other hobbies and interests
- You play to have fun and connect with others
- You don't feel guilty about your gaming time
- You can easily take breaks from gaming
- Financial impact remains positive or neutral
- Gaming doesn't affect your relationships negatively
âš Warning Signs
- Gaming interferes with work, study, or relationships
- You prioritize gaming over other activities
- You feel anxious when you can't play
- You lie about how much time you spend gaming
- It's difficult to stop or take breaks
- Gaming negatively impacts your finances
- You experience mood changes related to gaming
Self-Assessment Tool
Take this quick self-assessment to check your gaming habits. Answer honestly:
Check your answers above to see your result.
Tips for Healthy Gaming
Set Time Limits
Decide how much time you want to spend gaming each day and stick to it. Use timers or phone apps to help.
Take Regular Breaks
Follow the 20-20-20 rule: every 20 minutes, look at something 20 feet away for 20 seconds, and take short breaks every hour.
Maintain Balance
Ensure gaming doesn't interfere with work, relationships, physical health, or other important activities.
Stay Social
Make sure you have face-to-face interactions and maintain relationships outside of gaming communities.
Listen to Others
If friends or family express concerns about your gaming, take their feedback seriously and reflect on your habits.
Know When to Stop
If you feel frustrated, angry, or anxious while gaming, it's a good time to take a break or stop for the day.
Platform Features for Responsible Gaming
Social Casino UK includes built-in features to promote responsible gaming:
Session Reminders
We'll notify you when you've been playing for extended periods to encourage breaks.
Time Management Tools
Set daily play time limits and receive notifications when you approach your set time.
Cooling-Off Periods
Temporarily suspend your account for 24 hours, 7 days, or 30 days if you need a break.
Account Self-Exclusion
Permanently delete your account if you decide you need to stop gaming entirely.
Reality Check Alerts
Regular notifications showing how long you've been playing and encouraging breaks.
Support Resources
If you're concerned about your gaming habits or need support, these organizations can help:
GamCare
Provides confidential support, information, and advice for anyone experiencing problems with gambling.
GambleAware
Promotes responsible gambling and provides information, advice, and support for those affected by gambling.
Gamblers Anonymous
A fellowship of men and women who share their experience, strength, and hope with each other.
Gordon Moody Association
Provides residential treatment and support for gambling addiction.
Contact Our Support Team
If you have questions about responsible gaming or need assistance with our tools, our support team is here to help:
- Email: socialcasinouk@aol.com
- Live Chat: Available on our platform (Mon-Fri 9 AM - 8 PM GMT)
- Phone: +44 20 7903 5555 (Business hours)
All our support staff are trained in responsible gaming practices and can provide guidance on healthy gaming habits.
Our Promise
Social Casino UK commits to:
- Promoting responsible gaming through design, features, and content
- Providing clear information about the nature of our platform
- Offering tools and resources for healthy gaming practices
- Training our staff in responsible gaming awareness
- Working with support organizations to promote player wellbeing
- Continuously improving our responsible gaming features
- Being transparent about our practices and policies